How Can We Help?
Equipment Provisioning
Each desk receives:
Computer
Monitors
Keyboard
Mouse
Mouse Pad
All computers
- Chrome
- Set as default browser
- Import browser bookmarks (\\ecomdb1\Department\IT\New Computer Setup\bookmarks_10_13_22.html)
- Install “FastGem” extension (https://chrome.google.com/webstore/detail/fastgem/fcjhdimolknpokenoelplhbcnhmbkebb?hl=en&authuser=2)
- Install “Screenshot Capture” extension (https://chrome.google.com/webstore/detail/screenshot-capture/giabbpobpebjfegnpcclkocepcgockkc?hl=en-US)
- Login to Five9 –> Agent –> Install the Chrome extension and the Softphone app
- Citrix Workspace (Must be installed while logged on as admin user. Must select “Enable app protection”)
- Acrobat Reader DC Free
- Citrix Files for Windows
- Install the Device Trust agent for T-Mobile access (https://devicetrust.com/client/)
- Install and setup Teamviewer (https://get.teamviewer.com/chsintech)
- Add Sharp printer driver (MX-M363N)
- If joining the domain: Enable SMB1.0/CIFS & .NET Framework 3.5 & Telnet Client in Windows Features (Windows Home cannot join domain)
Supervisors
- Microsoft Office